Privacy Policy for EatRepeat

Last Updated: September 12, 2025

Thank you for visiting EatRepeat ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://shipfa.st (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you through our contact form:

• Name: We collect your name to personalize our communication and respond to your inquiries
• Email Address: We collect your email to send you responses to your questions and follow-up communications
• Phone Number (Optional): You may provide your phone number for faster communication regarding restaurant partnership inquiries
• Restaurant Name (Optional): If you represent a restaurant, we collect your restaurant name to provide tailored partnership information
• Message Content: We collect the content of your message to understand your inquiry and provide appropriate responses

1.2 Non-Personal Data

We automatically collect certain non-personal information when you visit our Website:

• Browser Information: Browser type, version, and language preferences
• Device Information: Device type, operating system, and screen resolution
• IP Address: Your IP address helps us understand general geographic location for language preferences and security purposes
• Usage Data: Pages visited, time spent on pages, and navigation patterns through our Website
• Language Preferences: We detect your browser's language settings to provide content in your preferred language

1.3 Location Data

We collect limited location-related information:

• General Geographic Location: Based on your IP address, we may determine your country or region to provide relevant language options and localize content
• Language-Based Localization: We use browser language detection to serve content in English or Lithuanian
• No Precise Location: We do not collect precise GPS coordinates, real-time location data, or detailed location tracking

2. Purpose of Data Collection

2.1 Primary Purposes

• Restaurant Partnership Inquiries: To respond to restaurant owners interested in joining our sustainable packaging platform
• Business Communication: To provide information about our reusable container system and partnership opportunities
• Customer Support: To answer questions about our services and sustainability initiatives
• Website Improvement: To analyze usage patterns and improve our Website's functionality and user experience

2.2 Location Data Usage

• Language Preference: To automatically display content in your preferred language based on your location
• Content Localization: To provide region-specific information about our sustainable packaging services
• Service Availability: To determine if our services are available in your geographic area

3. Data Storage and Security

3.1 Storage Duration

• Contact Form Data: We retain contact form submissions for 2 years to maintain communication history and follow up on partnership opportunities
• Website Analytics: Non-personal usage data is retained for 13 months
• Email Communications: We maintain email correspondence for business records and compliance purposes

3.2 Security Measures

• Secure Email Transmission: Contact form submissions are sent via encrypted email (SMTP with TLS)
• Limited Access: Only authorized personnel have access to personal information
• Regular Security Reviews: We conduct periodic security assessments to protect your data
• No Third-Party Data Storage: We do not use third-party cloud storage for personal data

4. Data Sharing and Third Parties

4.1 Service Providers

• Email Service Provider: We use Gmail SMTP to send and receive communications
• No Data Sales: We do not sell, trade, or rent your personal information to third parties
• Limited Sharing: We only share information when required by law or to protect our rights

4.2 No Third-Party Analytics

• No Google Analytics: We do not use Google Analytics or similar tracking services
• No Social Media Tracking: We do not implement Facebook Pixel or other social media tracking
• No Advertising Networks: We do not share data with advertising networks or data brokers

5. Your Rights and Choices

5.1 Data Access and Correction

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Correct: You can request correction of inaccurate personal information
• Right to Delete: You can request deletion of your personal information (subject to legal obligations)
• Right to Object: You can object to certain processing of your personal data

5.2 Contact Preferences

• Email Communication: You can opt out of future communications by replying to our emails
• No Marketing Lists: We do not add contacts to automated marketing systems without explicit consent

6. Children's Privacy

EatRepeat is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

7. International Data Transfers

Your information may be processed and stored on servers located in Lithuania and the United States. By using our Website, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

8. Cookies and Tracking Technologies

• Essential Cookies: We use cookies only for essential website functionality, such as language preference storage
• No Tracking Cookies: We do not use cookies for advertising, analytics, or cross-site tracking
• Cookie Consent: No explicit cookie consent is required as we only use essential cookies

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date. For significant changes, we may notify users who have provided contact information.

10. Data Breach Notification

In the event of a data breach that compromises your personal information, we will:
• Notify affected individuals within 72 hours of discovery
• Provide details about the breach and the information affected
• Explain the steps we are taking to address the situation
• Offer guidance on how individuals can protect themselves

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: era@kverumas.lt
Data Protection Officer: Available at the same email address
Physical Address: [Your Business Address - should be added]

For all other inquiries, please visit our Contact Us page on the Website.

12. Complaints

If you believe we have not complied with this Privacy Policy or applicable data protection laws, you have the right to file a complaint with your local data protection authority or contact us directly using the information above.

By using EatRepeat, you consent to the terms of this Privacy Policy.